source https://www.cnn.com/2021/10/11/business/southwest-flight-cancellations-employees-breaking-point/index.html
With airline staff at a breaking point, passengers can expect more headaches to come
The problems at Southwest Airlines run deeper than the operational meltdown that caused more than 2,000 flight cancellations in recent days. And they'll continue well after the airline is back on schedule.
source https://www.cnn.com/2021/10/11/business/southwest-flight-cancellations-employees-breaking-point/index.html
source https://www.cnn.com/2021/10/11/business/southwest-flight-cancellations-employees-breaking-point/index.html